pg444 Terms & Conditions — Know Your Rights and Obligations
These Terms and Conditions govern the relationship between pg444 and every player who registers, deposits, places bets, or interacts with the platform. Please read this document carefully before using any pg444 service. By creating an account or placing a wager, you confirm that you have read, understood, and agreed to these terms in their entirety.
Age and Eligibility
pg444 is strictly for adults aged 18 and above. Age verification via KYC documentation is mandatory before any withdrawal is processed. Any account found to belong to a person under 18 years of age is immediately closed and all deposits are returned.
BDT Wallet and Payments
All pg444 accounts operate in Bangladeshi Taka (BDT). Deposits and withdrawals are processed via bKash, Nagad, Rocket, Upay, and supported bank transfers. No currency conversion fees are charged by pg444 on BDT transactions.
Fair Play and Security
All casino games on pg444 use independently certified RNG software. The platform operates with TLS 1.3 encryption, 2FA account protection, and continuous fraud monitoring to safeguard every player account and transaction.
One Account Per Player
Each player may hold only one active pg444 account. Duplicate accounts are prohibited and will result in the suspension of all associated accounts. Bonuses claimed across multiple accounts by the same individual will be forfeited in full.
Bonus Wagering Requirements
All bonuses on pg444 are subject to wagering requirements that are clearly stated on the relevant promotion page. Bonus funds cannot be withdrawn until the applicable wagering requirement has been met in full. Misuse of bonus offers may result in forfeiture.
Responsible Gaming
pg444 provides deposit limits, loss limits, session reminders, time-out periods, and self-exclusion options at no charge. Players are encouraged to use these tools. If gambling is causing concern, contact [email protected] immediately — available 24/7 in BST.
1 Definitions and Interpretation
The following terms carry specific meanings throughout this document. Where the context requires, words in the singular include the plural and vice versa. Headings are for convenience only and do not affect interpretation.
| Term | Meaning |
|---|---|
| "pg444" / "We" / "Us" | The online casino and sports betting platform operating at pg444.ws, including its operators, management, and technical teams. |
| "Player" / "You" / "User" | Any individual who has registered a verified account on the pg444 platform and uses any of its services. |
| "Account" | The individual player account created upon successful registration and KYC verification on the pg444 platform. |
| "Platform" | The pg444 website, all associated web pages, mobile-optimised interfaces, and any games or betting services accessible through pg444.ws. |
| "Wallet" / "Balance" | The BDT-denominated account balance held within a player's pg444 account, comprising real-money funds and, where applicable, bonus funds. |
| "Bonus Funds" | Credits awarded by pg444 under a promotional offer. Bonus funds are subject to wagering requirements and are distinct from real-money funds deposited by the player. |
| "Wagering Requirement" | The total value of bets that must be placed using bonus funds before those funds (or winnings derived from them) become eligible for withdrawal. |
| "KYC" | Know Your Customer — the identity verification process through which pg444 confirms a player's identity, age (18+), and payment method ownership before processing withdrawals. |
| "BDT" | Bangladeshi Taka — the official currency of Bangladesh, denoted by the ৳ symbol. All pg444 player balances are held in BDT. |
| "BST" | Bangladesh Standard Time — UTC+6. All time references in these Terms and Conditions use BST unless explicitly stated otherwise. |
| "Game Provider" | A third-party software studio whose games are made available on the pg444 platform, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. |
| "Prohibited Jurisdiction" | Any territory from which accessing or using online gambling services is prohibited under local law. Players are solely responsible for verifying their local legal position. |
2 Account Registration and Eligibility
To access any real-money service on pg444 — including casino games, sports betting, live dealer tables, and crash games — you must create a verified player account. Registration is free. By completing the registration process, you represent and warrant that all information you provide is accurate, current, and complete, and that you will maintain the accuracy of that information for as long as your account remains active.
pg444 reserves the right to request additional documentation at any time to confirm your identity, age, residential address, or the source of funds in your account. Failure to supply requested documentation within a reasonable period may result in the temporary suspension of your account pending verification. pg444 will not process any withdrawal request until KYC verification has been completed satisfactorily.
Eligibility Requirements
- You must be at least 18 years of age at the time of registration. pg444 enforces this requirement strictly and without exception.
- You must be a natural person (not a corporation or other legal entity) registering on your own behalf.
- You must register only one account. Holding multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is a material breach of these terms.
- You must not be subject to any self-exclusion agreement, either with pg444 or with any other gambling operator under a national self-exclusion scheme.
- You must provide a valid mobile number registered in your own name, as pg444 uses OTP-based two-factor authentication for account security.
- You must not be a current employee, director, or contractor of pg444 or any of its game providers, or an immediate family member of such a person.
- Registrations made using false identity information, borrowed documents, or another person's payment methods are immediately void and any associated funds are subject to forfeiture.
Account Security Obligations
You are fully responsible for maintaining the security of your pg444 account credentials. This includes your password, OTP codes, and any device used to access your account.
- Use a strong, unique password that you do not use on any other platform.
- Enable two-factor authentication (2FA) via your registered Bangladeshi mobile number.
- Never share your login credentials with any other person, including pg444 support staff — pg444 will never ask for your password.
- Log out of your account when using a shared or public device.
- Report any suspected unauthorised access to your account immediately via [email protected].
3 Deposits and Payment Methods
All pg444 player accounts are denominated in Bangladeshi Taka (BDT). pg444 does not charge players any deposit processing fee. The minimum deposit amount is ৳500. Deposits made via bKash, Nagad, Rocket, and Upay are credited to your pg444 wallet instantly under normal operating conditions. Bank transfer deposits via Dutch-Bangla Bank, BRAC Bank, and City Bank may take up to one business day to appear in your balance depending on the sending bank's processing schedule.
Players are required to use only payment methods that are registered in their own name. Deposits made using a payment method belonging to a third party — including a family member — are not permitted and may result in account suspension pending investigation. pg444 may request proof of ownership of any payment method used for deposits or withdrawals.
pg444 reserves the right to reverse a deposit and return funds to the originating payment method if an irregularity, duplicate transaction, or suspected fraudulent payment is identified. In the event of a chargeback or dispute raised by a player against a pg444 transaction, pg444 reserves the right to suspend the relevant account pending investigation and to recover any bonus funds associated with the disputed deposit.
Accepted Payment Methods
- bKash — Mobile financial service. Instant deposits and withdrawals. Registered Bangladeshi mobile number required.
- Nagad — Bangladesh Post Office digital financial service. Instant processing under normal conditions.
- Rocket — Dutch-Bangla Bank mobile banking. Instant deposits; withdrawal processing within 15 minutes on average.
- Upay — UCB mobile financial service. Instant deposits and standard withdrawal processing times.
- Bank Transfer — Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank. Up to 1 business day processing.
- Visa / Mastercard — International cards accepted for players with internationally enabled Bangladeshi cards.
4 Bonuses and Promotions
pg444 offers a range of bonuses and promotions to both new and existing players. All bonus offers are subject to the specific terms stated on the relevant promotion page, in addition to the general bonus conditions set out in this section. In the event of any conflict between a promotion-specific term and this section, the promotion-specific term shall prevail.
- Each pg444 promotion is available to one account per player, per household, per device, and per IP address. Attempts to claim the same bonus multiple times using different accounts constitute fraud.
- Bonus funds are credited separately from real-money funds in your pg444 wallet. Real-money funds are used for wagering before bonus funds unless the promotion specifies otherwise.
- All bonus offers carry a wagering requirement expressed as a multiple (e.g., 30x). This means you must place total bets equal to 30 times the bonus amount before any winnings derived from bonus funds become eligible for withdrawal.
- Wagering contributions vary by game type. Slot games typically contribute 100% toward the wagering requirement. Live dealer and table games may contribute a lower percentage or zero, as specified in the promotion details.
- Bonus offers have an expiry date. If the wagering requirement is not met within the stated expiry period, both the bonus funds and any associated winnings will be forfeited automatically.
- pg444 reserves the right to modify, suspend, or cancel any promotion at any time. Where a promotion is cancelled while players are actively working toward a wagering requirement, pg444 will honour completion for players who are more than 50% through the wagering requirement at the time of cancellation.
- Bonus funds may not be transferred between accounts or converted to cash outside of the standard withdrawal process following full wagering requirement completion.
- pg444 reserves the right to withhold bonus winnings from any player who, in pg444's reasonable assessment, has abused the bonus system through coordinated wagering, arbitrage strategies, or collusion with other players.
Current Promotion Types on pg444
- Welcome Bonus: Available to new players on their first qualifying deposit. Percentage match and maximum BDT cap stated on the promotions page.
- Reload Bonus: Periodic deposit match offer available to existing verified players. Opt-in required before depositing.
- Cashback: A percentage of net losses returned to eligible players during a specified period. Cashback is credited as real-money funds with no wagering requirement unless stated otherwise.
- Free Spins: Awarded on selected Pragmatic Play and NetEnt slot titles. Winnings from free spins are credited as bonus funds subject to applicable wagering requirements.
- Enhanced Cricket Odds: Boosted odds on selected BPL, IPL, and T20 World Cup fixtures during major tournament periods. Maximum qualifying bet and payout cap apply.
- Referral Bonus: Credited when a referred friend completes registration, KYC verification, and a qualifying first deposit. Referral bonus is credited as real-money funds.
5 Betting and Gaming Rules
All bets placed on pg444 are final once confirmed. A confirmed bet cannot be amended, voided, or cancelled by the player except in the specific circumstances described in the relevant game or sportsbook rules. Players should review all bet details — including stake, selection, and odds — carefully before confirming a wager.
Casino games on pg444 are governed by the rules published by the respective game provider (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, or other listed studios). In the event of any conflict between pg444's general terms and a game provider's specific rules, the game provider's rules take precedence for that specific game.
In the event of a technical malfunction affecting a game — including server disconnection, software error, or data corruption — any affected bet will be void and the stake returned to the player's wallet. pg444 is not liable for any losses arising from technical interruptions beyond its direct control, including failures in a player's internet connection, device, or mobile network.
Sports betting markets on pg444 are settled in accordance with the official result confirmed by the relevant sporting authority — including the Bangladesh Cricket Board (BCB), the International Cricket Council (ICC), and FIFA for football fixtures. In the event of an event postponement, abandonment, or result dispute, pg444's trading team will apply the rules published in the sportsbook help section.
Minimum and Maximum Bet Limits
- Minimum single casino bet: ৳10
- Maximum single casino bet: As displayed on each game table — varies by title and provider.
- Minimum sports bet: ৳50 per selection.
- Maximum sports payout: As displayed on the relevant market — high-odds accumulators are subject to a maximum payout cap per bet slip.
- Bet limits during bonus wagering: Certain promotions impose a maximum stake per spin or per bet while a bonus is active. Exceeding this limit may result in forfeiture of the associated bonus and winnings.
6 Withdrawals and Payout Policy
Withdrawals from your pg444 wallet are processed to the same payment method used for your most recent deposit, subject to KYC verification being complete on your account. The minimum withdrawal amount is ৳500. Withdrawal requests submitted via bKash, Nagad, Rocket, or Upay are typically processed within 15 minutes of approval under normal operating conditions.
Bank transfer withdrawals — via Dutch-Bangla Bank, BRAC Bank, City Bank, or other supported institutions — are processed within one to three business days depending on the receiving bank's settlement schedule. pg444 does not charge a withdrawal processing fee; however, your bank or mobile financial service provider may apply its own standard charges.
KYC verification is mandatory for all withdrawal requests. Players who have not previously completed KYC will be asked to submit a government-issued photo identification document (National ID, passport, or driving licence) and proof of payment method ownership before their first withdrawal is processed. pg444 aims to complete KYC review within 24 hours of receiving satisfactory documentation.
- Withdrawals are only processed to payment methods registered in the player's own name — third-party withdrawals are not permitted under any circumstances.
- Only real-money funds (not uncleared bonus funds) are eligible for withdrawal. Bonus funds become eligible for withdrawal only after the applicable wagering requirement has been met in full.
- pg444 may apply enhanced due diligence to large withdrawal requests, including requests for source-of-funds documentation. This is a standard compliance measure and does not imply suspicion of wrongdoing.
- pg444 reserves the right to delay or decline a withdrawal request pending investigation if there are reasonable grounds to suspect fraudulent activity, bonus abuse, money laundering, or a breach of these Terms and Conditions.
Withdrawal Processing Times
| Method | Typical Time |
|---|---|
| bKash | Within 15 minutes |
| Nagad | Within 15 minutes |
| Rocket | Within 15 minutes |
| Upay | Within 30 minutes |
| Bank Transfer | 1–3 business days |
| Visa / Mastercard | 3–5 business days |
Processing times are measured from the point of withdrawal approval, which follows successful KYC verification. Times may be extended during peak periods or where additional compliance checks are required.
7 User Obligations and Prohibited Conduct
By using pg444, you agree to conduct yourself in a lawful, honest, and responsible manner at all times. The following conduct is strictly prohibited and may result in immediate account suspension, forfeiture of balance, and, where applicable, referral to relevant authorities.
Strictly Prohibited Actions
- Creating more than one pg444 account, whether under your own name or a different identity.
- Providing false, inaccurate, or misleading information during registration or KYC verification.
- Using software, bots, scripts, artificial intelligence tools, or any automated means to interact with the pg444 platform.
- Exploiting software errors, game bugs, or technical vulnerabilities to gain an unfair advantage. Any winnings derived from exploiting a bug will be voided.
- Engaging in any form of collusion, chip dumping, or coordinated play with other players to manipulate game outcomes.
- Using the pg444 platform for any money laundering, fraud, or other illegal financial activity.
- Accessing or attempting to access another player's pg444 account without authorisation.
- Placing bets using funds that originate from criminal activity or that are subject to any legal freeze or restriction.
Your Core Obligations
- Keep your account credentials strictly confidential and never share them with any third party.
- Notify pg444 immediately at [email protected] if you become aware of any unauthorised use of your account.
- Ensure that all deposits are made from payment methods registered in your own name.
- Update your registered contact details (email address, mobile number) promptly if they change, to ensure account communications reach you.
- Use the pg444 platform for personal entertainment only — commercial use, resale of accounts, or transferring account balances to third parties is not permitted.
- Read and comply with the rules of each game or betting market before placing a wager. Ignorance of game rules does not entitle a player to a refund of losing bets.
- Gamble within your means and make use of pg444's responsible gaming tools — deposit limits, loss limits, session reminders, and self-exclusion — if you feel your gambling requires management.
8 Account Suspension and Closure
Players may request the closure of their pg444 account at any time by contacting the support team at [email protected]. Upon receiving a closure request, pg444 will process any pending withdrawal of real-money funds to the player's verified payment method before closing the account. Accounts with an active bonus balance at the time of closure will have the bonus funds removed prior to the final withdrawal being processed.
pg444 reserves the right to suspend or close any player account at its discretion, including — but not limited to — the following circumstances: breach of these Terms and Conditions, failure to complete KYC verification within a reasonable period, suspicious account activity, or a formal request from a competent authority. Where an account is suspended for investigation, pg444 will aim to complete the investigation within 14 days and communicate the outcome to the registered email address.
Players who wish to self-exclude from pg444 for responsible gaming reasons may do so via the Account Settings panel or by contacting [email protected]. Self-exclusion requests are processed immediately upon receipt. Self-excluded players must not attempt to re-register under a different identity; such attempts are a breach of these Terms and Conditions and will result in permanent account closure with forfeiture of balance.
- Voluntary account closure requests are processed within 24 hours. Any real-money balance is returned to the player's verified payment method.
- Following closure, pg444 retains account data for the period required by applicable record-keeping obligations. This data is handled in accordance with the pg444 Privacy Policy.
- Players who have self-excluded may contact pg444 to request re-activation only after the chosen exclusion period has fully elapsed. Re-activation is subject to a fresh KYC verification.
- If an account is closed by pg444 due to a confirmed breach of these terms, the player forfeits any remaining balance and is not entitled to a refund of deposits made during the period of breach.
Self-Exclusion Options
pg444 provides the following self-exclusion durations, all of which take effect immediately upon activation in Account Settings or confirmation by support:
- 6 Months — Account suspended for six calendar months from the date of activation.
- 1 Year — Account suspended for twelve calendar months.
- 3 Years — Account suspended for thirty-six calendar months.
- Permanent Closure — Account permanently closed. Cannot be reversed. Any real-money balance is returned before closure.
Additional Provisions
Limitation of Liability
To the fullest extent permitted by applicable law, pg444 shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the platform, including loss of winnings due to a technical malfunction, service interruption, or force majeure event. pg444's total liability to any player in respect of any single incident shall not exceed the value of the stake placed in connection with that incident.
pg444 does not guarantee uninterrupted availability of the platform. Scheduled maintenance windows will be communicated in advance where practicable. pg444 is not liable for losses arising from unavailability during maintenance periods.
Amendments to These Terms
pg444 reserves the right to amend, update, or replace these Terms and Conditions at any time. Where a material change is made, pg444 will notify registered players via the email address associated with their account at least 7 days before the change takes effect, unless the change is required immediately for legal or security reasons.
The most current version of these Terms and Conditions is always available at pg444.ws/terms-conditions. Continued use of the platform following the effective date of any revision constitutes your acceptance of the revised terms. If you do not accept a revised version, you must cease using the platform and request account closure before the revision takes effect.
Governing Language and Disputes
These Terms and Conditions are written in English, which is the governing language of the agreement. In the event of any dispute between a player and pg444, the player should first contact the support team at [email protected] to seek an informal resolution. pg444 aims to respond to all formal dispute submissions within 5 business days. If a dispute cannot be resolved informally, both parties agree to pursue resolution through good-faith negotiation before seeking any other remedy.
Severability and Entire Agreement
If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be severed from the remaining terms, which shall continue in full force and effect. These Terms and Conditions, together with the Privacy Policy and Responsible Gaming Policy published on pg444.ws, constitute the entire agreement between pg444 and the player with respect to use of the platform and supersede all prior agreements, representations, and understandings.
Our support team is available 24/7 in BST to help clarify any aspect of the pg444 Terms and Conditions. You can also browse our FAQ page for quick answers, explore the full game library at pg444 Casino, or check our Responsible Gaming page for guidance on managing your play. 18+ only. Please gamble responsibly.